At Destino Castellón, we value and respect your privacy. Therefore, we comply with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable data protection regulations. Below, we inform you about how we collect, use, and protect your personal data.

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1. Identity of the Data Controller
The data controller responsible for processing your data is:
Destino Castellón
Email: hi@destinocastellon.com
Address: Calle Rall, 8, 12594 Oropesa del Mar (Castellón), Spain
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2. Purposes of Data Processing
We collect and process personal data for the following purposes:
1. Organisation of events and activities: management of registrations, communication with participants, coordination of services with third parties, and post-event follow-up.
2. Management of commercial relationships: maintaining contact with supplier and partner companies.
3. Sending commercial communications: promotion of our services, events, and special offers, provided the user has given explicit consent.
4. Compliance with legal obligations: tax, accounting, and administrative management.
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3. Categories of Data Collected

– Individual data: first name, surname, address, email address, telephone number, and preferences related to events.
– Company and supplier data: company name, tax ID (NIF), address, contact details, and information regarding contracted services.

Under no circumstances do we process special categories of personal data (e.g., health data, ideological beliefs, or religion).

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4. Legal Basis for Data Processing
The processing of data is based on:
– Performance of a contract: to manage the contracted services.
– Consent: where the user has given explicit authorisation (e.g., subscription to newsletters).
– Legitimate interests: such as maintaining commercial relationships.
– Compliance with legal obligations: in tax or administrative matters.
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5. Disclosure of Data to Third Parties
Personal data may be shared with:
– Service providers: catering, transport, or accommodation companies, solely for the purpose of event management.
– Competent authorities: in compliance with legal obligations.
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6. Data Retention Period
We will retain personal data for as long as necessary for the purposes stated or until the data subject requests their deletion. Thereafter, the data will be blocked and deleted in accordance with applicable legal provisions.
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7. Rights of Data Subjects
Data subjects may exercise the following rights at any time:
– Access: to know what personal data we process.
– Rectification: to correct inaccurate data.
– Erasure: to request the deletion of their data.
– Objection: to object to the processing of their data for specific purposes.
– Restriction: to limit the use of their data in certain cases.
– Portability: to receive their data in a structured format or to transfer it to another controller.

To exercise these rights, please contact us at hola@visitcastellon.com. We may request additional information to verify your identity.
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8. Security and Confidentiality
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or improper disclosure.
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9. Changes to this Privacy Policy
This policy may be updated to reflect legal changes or modifications to our activities. We will publish any changes on our website and notify you of significant modifications.
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10. Contact and Complaints
If you have any questions or wish to make enquiries about this policy, please contact us at hola@visitcastellon.com.
If you believe your rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
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Last updated: 01/11/2025